At A2Z Shopping USA, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

You may return most new, unopened items within 30 days of delivery for a full refund or exchange. Items must be:

• Unused and in original packaging
• Accompanied by the original receipt or proof of purchase

2. Non-Returnable Items

The following items are non-returnable:

• Gift cards and memberships
• Perishable food and beverage items
• Health and wellness products (if opened or used)
• Clearance or final sale items

3. Return Process

To initiate a return:

1. Contact us at 📧 info@a2zshoppingusa.com or 📞 +1 417-679-3734 with your order number and reason for return.
2. We will provide instructions and, if applicable, a return shipping label.
3. Package the item securely and ship it back within 7 business days of receiving return instructions.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).

5. Exchanges

If you received a defective or incorrect item, we will gladly exchange it for the same product at no additional cost. Please contact us within 7 days of receiving the item.

6. Late or Missing Refunds

If you haven’t received a refund after the stated processing time:

• First, check your bank or credit card statement.
• Then contact your bank or payment provider—it may take some time before the refund is officially posted.
• If you’ve done all this and still have not received your refund, please contact us.

7. Contact Us

If you have any questions about our return policy, feel free to contact us:

A2Z Shopping USA
📞 Phone: +1 417-679-3734
📧 Email: info@a2zshoppingusa.com
🌐 Website: www.a2zshoppingusa.com